Libraries and Homelessness – Understanding the Unique Relationship

Libraries have inadvertently become a surrogate outreach centre for many homeless patrons as homeless services struggle to cope with underfunding and over demand.
In this workshop I outline my homeless experience and use my experience in public libraries to inform staff on the issues surrounding homelessness and how libraries can adapt to the rise in homeless patrons. The workshop builds an empathetic and professional approach to the challenge of addressing homelessness in a library setting.
This workshop is tailored for public libraries but is also applicable to other council / government administrative staff.


  • Challenge existing beliefs around homelessness and mental health

  • To examine and understand issues surrounding homelessness.

  • Investigate the linkages between homelessness and library services.

  • Discuss the role that libraries have played and continue to play regarding homelessness.

  • Examine library procedural and policy issues that can be homeless prohibitive.

This talk contains the following topics:

  • Homelessness

  • Mental Health

  • Funding

  • Statistics

  • Policy & Procedures

  • Staff Safety


  • Librarians

  • Library Technicians

  • Library Officers

  • Library Assistants

  • Casual Staff

  • Other Administrative Staff

Matt VaporOwner & Founder
This talk and workshop is written and delivered by Matt Vapor.

Contact us today to book your talk or workshop.